WhatsApp Business is one of the best Android app which is easy and free to download and was created with the short business owner in mind. With the WhatsApp business, businesses can communicate with customers efficiently by using tools to automate, sort, and quickly respond to messages.

 

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Introducing the WhatsApp Business App

 

People around the world use WhatsApp to connect with small businesses they care about — from online shopping companies in India to auto parts stores in Brazil. But WhatsApp was built for people, and we want to improve the business experience.

A free-to-download Android app for small businesses. This new app will make it easier for companies to connect with customers, and more convenient for 1.3 billion users to chat with companies that matter to them.

For example, by making it simpler for businesses to respond to customers, leaving customer and personal messages, and creating an official presence.

Introducing the WhatsApp Business App

 

People around the world use WhatsApp to connect with small businesses they care about — from online shopping companies in India to auto parts stores in Brazil. But WhatsApp was built for people, and we want to improve the business experience.

A free-to-download Android app for small businesses. This new app will make it easier for companies to connect with customers, and more convenient for 1.3 billion users to chat with companies that matter to them.

For example, by making it simpler for businesses to respond to customers, leaving customer and personal messages, and creating an official presence.

Here are few topics covered in whatsapp business.

Business Profiles

 

Help customers with useful information such as a business description, email or store addresses, and website.

WhatsApp
Web

 

Send and accept messages with WhatsApp Business on your desktop or Tablets.

Business
Profiles

 

 Help customers with useful information such as a business description, email or store addresses, and website.

Messaging
Tools

 

Save time with smart messaging tools — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy.

Account
Type

 

People will know that they’re talking about business because you will be listed as a Business Account. Over time, some companies will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number.

 People can continue using WhatsApp as usual — there’s no need to download anything new. And people will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam.

Over 80% of small businesses in India and Brazil say WhatsApp helps them both communicate with customers and grow their business today (Source: Morning Consult study). And WhatsApp Business will make it easier for people to connect with them, and vice versa, in a fast and simple way.

 

Reference from whatsapp blog – 

 

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